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Customer Support Engineer (Field Based) - Kent

Job Ref. :uker186
Customer Support Engineer (Field Based)
 Job Location:Kent
 Terms: Permanent only
 Salary:£30k
Job Details
Customer Support Engineers required for on-site installations, routine maintenance and repair of instruments“ systems and to verify performance and operational quality of equipment.

Candidates would need qualifications in Electronics, Chemistry to HND or equivalent and a minimum of 1 years experience working on customer sites. Experience of working with laser based scientific instrumentation is an advantage and a current, full UK driving licence a necessity.

REPORTING to the UK Field Service Manager you would take responsibility for the installation, repair and verification of instrument products and work to provide accurate diagnosis and solution of customer problems.

Duties will also include providing operational training to customers and feedback on product quality and design issues. You would work closely with the sales team to take advantage of opportunities to inform customers of products and services.

This position will involve extensive travel throughout the UK and occasionally abroad including overnight stays as required. Candidates should be self motivated with good communication and organisational skills and well-developed problem solving trouble shooting skills.

We will not provide UK work permits.
Please ensure you are a UK/EU resident or have a relevant permit.

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